Scale (People or PCs)
<10
10-49
50+
Networking      
  • Single File Server
 
  • Dedicated Application Servers
  • Virtual Servers
 
File Storage      
  • File Server
  • Network Attached Storage
  • Online Storage
Email      
  • 3rd Party POP Mail
   
  • Hosted Email Solution
 
  • Shared Email Server
  • Dedicated Email Server
 
  • Email anti-virus/spam software
  • Email Anti-Virus/Spam Service
Backup      
  •  Backup to Disk
  •  Backup to Tape
  •  Online Backup Service
  •  Off-site Backup Storage
  •  Multi-tier Backup Strategy
1-2 2-3 3
Telephone      
  •  Direct standard lines
   
  •  Hosted VoIP system
  •  On-site VoIP system
 
  •  On-site digital/VoIP hybrid system
 
Remote Access      
  •  Simple peer-to-peer
   
  •  Outlook Web Access
  •  Remote Web Workplace
  •  VPN access to network
  •  Terminal Server access
  •  Citrix access
 
Internet Access      
  •  Business DSL (DHCP)
   
  •  Business DSL (Static IP)
  •  T1
  •  E10/Fibre/Ethernet
 
  •  Radio Frequency (RF)
Asset Management      
  • Hardware/Software Purchasing
  • Software license management
  • PC/Server fleet management
  • Managed Firewall
  • Managed Server
Support Requirements      
  •  Desktop Support
  •  Desktop Maintenance
  •  Network Support
  •  Network Maintenance
  •  Backup Support
 
  •  Network Monitoring
  •  IT Management Support
 
Security Management      
  •  Desktop Anti-virus
  •  Server Anti-virus
  •  Malware Protection
  •  Email Filtering
  •  Web Filtering/Content Control
  •  Network Access Control
 
  •  Intrusion Detection/Prevention Systems