Email as a Service

Catharsis has partnered with the premier hosted email platform to ensure that it can offer the most stable messaging platform available. This email platform takes redundancy, replication and support to the highest level possible. Where most companies and hosting providers rely on component level redundancy in a single data center, this service mirrors the entire infrastructure across two data centers and leverages geo-redundant replication to keep the data synchronized between systems real-time.

The email service is built on MS Exchange 2007, Windows Active Directory and a proprietary web-based administration and management console. A client that subscribes to this service simply needs to reconfigure its Outlook application to point to the hosted service. Outlook synchronizes an offline cache of your email locally to optimize performance and you retain all the standard look and feel of Outlook and add all the collaborative features available through MS Exchange.

Staff will not see any change in behavior if they are currently using Outlook; however, they will now benefit from new features, increased reliability and remote access anytime and anywhere through Outlook Web Access, a free extension of this service. Additionally wireless synchronization with Blackberries and PDA’s is available as a paid option.

Hosted Email Services provide significant advantages over alternative POP3 and internal email systems. A detailed comparison chart is available upon request. key Some of the key advantages of our hosted email service include:

• A highly available, fully redundant, managed architecture.
• An uptime guarantee of 100%
• Full data replication to a secondary data centre
• Anti-virus included
• Anti-SPAM included
• Blackberry & PDA synchronization available
• Pooled storage to allow collective use of allocated storage
• Archiving and compliance.

Viruses and spam are the two biggest challenges facing Email administrators today. Our solutions protect at the perimeter so bad traffic never touches your network.

Our anti-spam solution is a fully-managed service that controls all of your spam filters, whitelists and configurations. The service uses a multi-layered approach with a sophisticated, heuristic rule-based system of thousands of mail filters that gains intelligence over time.

 Our email firewall solution is monitored 24x7 by a team of messaging specialists and requires no hardware or software installation. Your domain mail exchange records are rerouted to us, and your email is inspected by our firewall before it touches your network.

When the rerouted email hits our Email Firewall, it is examined first at the perimeter and then by multiple security layers, including: multi-protocol verification, four separate antivirus engine scans, 24x7 threat management by the NOC team, and multi-layered anti-spam filtering. Only valid email is delivered to your network; spam is quarantined, and messages with viruses are eliminated.

• Web portal with spam quarantine and reports 
• Integrated Outlook access to spam quarantine through IMAP 
• Quarantine e-mail digest 
• End user preferences for spam quarantine 
• Web portal with admin controls 
• Customizeable reports 
• Monthly summary reports 
• Fully managed e-mail security service 
• 4 factor antivirus scanning 
• Multi-layer antispam filtering 
• Outbound filtering - (Optional)
• Perimeter security and attack prevention 
• Attachment blocking 
• 24x7 NOC threat management 
• 24x7 NOC help desk 
• Cross Connect - (Optional)
• VPN Connection - (Optional)
• SMTP 
• Redundant Tier 4 data centres 
• Processes and hardware redundant 
• Disaster recovery mail queue