Catharsis Managed IT Ltd blog

Catharsis Managed IT Ltd has been serving the Toronto area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Technology Basics: Virtual Machine

Technology Basics: Virtual Machine

Your business’ servers are extraordinarily expensive machines. Maintaining them isn’t cheap, but if they fail, it can be very bad for business. What does the small business that doesn’t have tens of thousands of dollars to throw into a server do when they need to stretch their IT budget? 

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Using Smartphones to Be More Productive

Using Smartphones to Be More Productive

The smartphone is the defining invention of our time, and as a result, it has to be used for more than gaming, social media, and messaging. The smartphone is a great device to supplement your productivity efforts while you are on the go. Since these devices can do more than they ever have, more can be done by using mobile apps designed specifically to increase interdepartmental collaboration and business-to-client communications. 

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Backup Your Data to Protect Your Business

Backup Your Data to Protect Your Business

It’s not always hackers that create dangerous situations for your organization. Threats can come from even unforeseen locations, such as your business’s network. No matter what the threat is, though, you have to be extremely careful about the little things that spell doom for organizations just like yours. One of these is failing to have a data backup solution in place.

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Reliable Communications Help Build Better Relationships

Reliable Communications Help Build Better Relationships

Communication plays a critical role in the way you develop relationships and clients. To optimize communication with your clients and customers, proper use of technology is essential, but it also makes for a much nicer experience from an operational standpoint. How can your business utilize this powerful communications technology?

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What Happens When Your Microsoft Office 365 Subscription Expires?

What Happens When Your Microsoft Office 365 Subscription Expires?

Microsoft Office 365 is a highly useful subscription-based solution. However, as these services are based on the successful continuation of one’s subscription, it may be useful to know the procedure that Microsoft undergoes when a subscriber cancels their services. Here, we go into each step that Microsoft follows.

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Have You Figured Out Your Next Technology Implementation?

Have You Figured Out Your Next Technology Implementation?

The capabilities of business technology are truly incredible, and they’re only becoming more impressive. This means that the solutions you have in place now will certainly need to be upgraded to other options at some point.

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Tip of the Week: Follow These Steps Before You Upgrade

Tip of the Week: Follow These Steps Before You Upgrade

Why do manufacturers and developers constantly issue updates and upgrades to their software and hardware solutions? A business’s IT solutions might seem like something you want to set up and not think about ever again, but this is simply not how the cookie crumbles. This week’s tip is dedicated to why your organization needs to have a strategy in place to approach your upgrades.

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The Medical Field is Having an IT Growth Spurt

The Medical Field is Having an IT Growth Spurt

For many industries, technology has been extremely important to the expansion and innovation of their processes and outcomes. This is especially true in the case of the healthcare industry and the advancements made to medical IT. Particularly, this has given patients a far greater scope of control over their medical records - something that healthcare providers must remain aware of to leverage these changes to their advantage.

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What Are Some Features of the Smartphone of Tomorrow?

What Are Some Features of the Smartphone of Tomorrow?

The smartphone has completely changed the way that the workplace functions, providing near-constant access to all the wonders of the Internet. People can communicate in ways previously never thought possible, and the possibilities these days are indeed limitless. There are applications out there that can make life more fulfilling and business more productive.

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The Best Extra Features of a VoIP Service

The Best Extra Features of a VoIP Service

We’ve beaten this point into the ground countless times already, but Voice over Internet Protocol, or VoIP, presents clear benefits compared to the traditional way of using a telephone for business purposes. One of the key ways that VoIP does this is by providing features that traditional telephony simply cannot compete with. We’ll be discussing some of the best ways you can augment your VoIP solution with additional add-ons.

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Technology Basics: SSID

Technology Basics: SSID

We’ve seen a lot of technology in our time, and during that time we’ve picked up on a lot of the vocabulary you expect experts to throw around. That being said, it’s easy to forget that not everyone uses these words--even business professionals who use the technology might forget what an acronym stands for. One of these is SSID.

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A PSA for PSA Solutions

A PSA for PSA Solutions

Productivity is one of the key ingredients for your business’ profitability. However, if a particular service has too many requirements to make it profitable, PSA (or professional services automation) software may be the right fit for your needs. Here, we’ll review what PSA software does, and how it can be a great benefit to a business in the professional services industry.

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See a Major Communications Boost Cloud-Hosted VoIP

See a Major Communications Boost Cloud-Hosted VoIP

Voice over Internet Protocol, also known as VoIP, has grown more popular with businesses in recent years, and it’s hard not to see why. The sheer amount of benefits that it provides to businesses--small organizations in particular--make your traditional telephone system look outdated and inefficient. We’ll discuss some of the greatest benefits today.

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Technology Basics: Print Toner

Technology Basics: Print Toner

By-in-large, most of today’s businesses are doing more to move away from their reliance on printed material. That’s not to say that nearly every business still requires the use of at least one printer. Most people believe that when your “ink” is low in your printer, the quality of the print job will suffer. This is true for inkjet printers, but for those that have laser printers, the “ink” isn’t really ink at all, it is a thing called toner. For this week’s technology basics article we will define what print toner is and how it differs from ink.

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5 Reasons Why an RMM Approach Would Work for You

5 Reasons Why an RMM Approach Would Work for You

Your business, like all businesses, relies on a lot of moving parts to function. That’s the reality. What isn’t the reality is that you have no control over whether these moving parts will break down, and that you have to just sit and wait for it to happen, reacting when it does.

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Technology Basics: Navigation Bar

Technology Basics: Navigation Bar

Navigating some websites can be a pain, but thankfully, there is a handy-dandy tool that just about all of them utilize to make it easier for users. We’re talking, of course, about the navigation bar. We’ll discuss what the navigation bar is, what it does, and why it’s so helpful for a website or application’s end user.

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How You Can Benefit from RMM

How You Can Benefit from RMM

It’s clear that your business’ profession was chosen based on a specific lack or need in your area, but if you don’t have the technology to make sure this need can be met, you’re not providing value to your clients. This is one of the key reasons why businesses like us offer remote monitoring and management services to organizations like yours.

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Does Messaging Actually Slow Down Productivity?

Does Messaging Actually Slow Down Productivity?

While email remains an important facet of professional business communications, the instant message is of rising importance in office environments everywhere. While any one of many factors may contribute to this shift, it provides those businesses that adopt it great advantages to their internal processes, and might even aid in their cybersecurity.

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Tip of the Week: Collaboration in Microsoft Office 365

Tip of the Week: Collaboration in Microsoft Office 365

Microsoft Office 365 might look like Microsoft Office, but it has many other features that allow you to make your documents and services more accessible and collaborative than the standard desktop application would. This week’s tip is dedicated to helping you get the most out of the features of Office 365--particularly in regard to Microsoft Word.

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5 Good Mobile Browsers for Android Devices

5 Good Mobile Browsers for Android Devices

Using a mobile device to browse the Internet has its perks, but one of the biggest ones is that you have so many options for browsers. If you’re having trouble selecting one for your needs, it’s generally best to stick with ones that you’ve used in the past. Here are a couple of options you have for mobile browsing.

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