Catharsis Managed ITโs Blog
Tips, news, and insights from the IT industry
5 Security measures you need for VoIP
Businesses are increasingly relying on Voice over Internet Protocol (VoIP) systems due to their cost-effectiveness and enhanced features. However, VoIP systems are not without security risk โย these systems are also a potential entry point for cyberattacks. VoIPโs vulnerability to cyberattacks therefore requires stringent security measures. To safeguard your VoIP phones, we recommend implementing the following
Unified communications: Top advantages for SMBs
If you want to streamline your companyโs operations, unified communications (UC) might be the solution youโre searching for. UC offers numerous benefits to your businessโs information system, many of which you may not know. In this article, we highlight how your business can harness cost-effective UC solutions to drive growth. Unified communications defined Unified communications
Leveraging AI to revolutionize business communications
Having implemented Voice over Internet Protocol (VoIP) for increased efficiency and cost savings, the next step for many businesses is to explore the power of AI-powered VoIP. This advanced technology leverages artificial intelligence (AI) to further enhance the user experience and optimize telecommunications operations. AI-powered call analysis AI-powered customer experience analysis offers valuable insights into
Understanding the costs of owning a VoIP system
If youโre looking to upgrade your communication solution without burning a hole in your pocket, switching to Voice over Internet Protocol (VoIP) systems may be a wise decision. But, as with any business investment, you need to truly understand the costs involved in making this shift. In this blog, weโll break down the costs of
VoIP softphones vs. hardphones: Guide to VoIP phone systems
Voice over Internet Protocol (VoIP) is among the most important tools for remote or hybrid work. Nowadays, companies can choose between VoIP softphones and headphones. This article will discuss what you need to know about these two VoIP options. VoIP softphones VoIP softphones are software programs that enable you to make and receive calls on
Safeguard your business VoIP against TDoS: A quick guide
Voice over Internet Protocol (VoIP) provides organizations with many advantages, including improved call quality, better scalability and mobility, and lower costs. However, VoIP is also vulnerable to unique threats such as telephony denial-of-service (TDoS) attacks, which can have devastating consequences for any business. By recognizing and understanding TDoS attacks, you can better safeguard your VoIP
Top 6 VoIP trends for 2024
VoIP has delivered incredible changes, not just to the telecommunications industry but to the business landscape in general. By combining flexible features with cost-effective communication solutions, VoIP is quickly replacing traditional phone lines in the workplace. Thanks to advances in AI integration and cloud computing, as well as new ways of applying the technology, 2024
4 Questions to improve VoIP efficiency for the holidays
The holiday season brings with it an unavoidable challenge: the substantial increase in phone traffic that has the potential to overpower even the most extensive VoIP (Voice over Internet Protocol) systems. To prevent your system and employees from being swamped by the influx of customer calls, it becomes essential to optimize your VoIP system meticulously.
7 Tips to prevent VoIP downtime and ensure business continuity
Voice over Internet Protocol (VoIP) phone systems have become vital for business operations, so any downtime can have a significant impact on your organization. Itโs therefore crucial to reduce the risk of VoIP system failure. Here are seven ways you can do so. Choose a reliable VoIP service provider Not all VoIP service providers offer
Microsoft Teams and Google Meet: A comparison of video conferencing platforms
Remote collaboration and virtual meetings have skyrocketed due to the increase in telecommuting. To facilitate face-to-face communication, companies often turn to popular video conferencing solutions like Google Meet and Microsoft Teams. However, these platforms are not created equal. To help you figure out which tool is best suited for your needs, we will take an