Catharsis Managed IT’s Blog

Voice over Internet Protocol (VoIP) systems have emerged as a vital communication tool for businesses of all sizes. However, when these systems fail, it can negatively impact operations, productivity, and customer relationships. To prevent costly downtime, consider these seven strategies for keeping your VoIP system running smoothly and your business connected. Pick a dependable VoIP

Voice over Internet Protocol (VoIP) offers a range of benefits for organizations, including enhanced call quality, greater scalability and mobility, and reduced operational costs. However, it also introduces specific security risks, and among them are telephony denial-of-service (TDoS) attacks. These attacks can significantly disrupt business communications and operations. Gaining a clear understanding of TDoS threats

Businesses typically rely on Voice over Internet Protocol (VoIP) systems for smooth communication, handling sensitive information, client details, and important discussions. But as these systems become more popular, they attract more cybercriminals and attacks. Keeping them secure is therefore more important than ever. Discover how you can safeguard your business communications infrastructure with some straightforward

Choosing a phone system doesn’t have to be confusing. We compare Zoom Phone and traditional Voice over Internet Protocol (VoIP) in a clear, nontechnical way to help you find the best fit for your business. What’s the difference? Traditional VoIP systems have been around for a while, enabling phone calls over the internet instead of

The familiar blue icon of Skype has been a staple for online conversations for years. However, with Microsoft set to retire the platform on May 5, 2025, it’s time for businesses to look for other options. The good news? Business communication tools have evolved dramatically, offering a wealth of smarter, more integrated alternatives that can

The line between employee communication tools and customer service platforms is starting to blur — and that’s a good thing. For small and mid-sized businesses (SMBs), combining UCaaS with CCaaS can lead to stronger teamwork, faster response times, and happier customers. In this article, we’ll explore the main idea behind this merging of tools, what

If you’re switching to Voice over Internet Protocol (VoIP), you might wonder if your internet bandwidth is up to the task. While VoIP doesn’t use as much data as you might think, it does require a consistent and reliable connection for smooth communication. In this blog, we’ll explain VoIP bandwidth requirements, explore the factors that

Transferring your unified communications (UC) system to the cloud unlocks enhanced flexibility, broad accessibility, and simplified management. However, making the switch without disrupting business operations requires careful planning. This guide explores key steps to ensure a seamless migration, including hybrid adoption and performance testing. Consider a hybrid approach  Migrating your UC system to the cloud

Ready to take your business’s VoIP (Voice over Internet Protocol) experience to the next level? Enter 5G — a technology that’s redefining how we connect and communicate. With lightning-fast speeds, unmatched reliability, and seamless efficiency, 5G is transforming VoIP systems into powerhouses of performance. Let’s dive into how this technology is changing the game for

Every conversation in business carries value, whether it’s a sales pitch, a customer complaint, or an internal team discussion. Recording business calls is a powerful tool not just to recall important information, but also to improve overall business operations. What are the benefits of call recording? Call recording has several advantages that make it a