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Tips, news, and insights from the IT industry

VoIP

AI-powered VoIP: What businesses can expect

Automated processes powered by artificial intelligence (AI) makes operations more efficient and effective. For many companies, AI-powered Voice over Internet Protocol (VoIP) is taking telecommunications automation to a whole new level. Here are the things it can offer your business. Interactive voice response (IVR) systems with conversational AI An IVR system is designed to automatically

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MS Office

7 Ways to boost data protection in Microsoft 365

More than just offering apps and cloud services designed to boost productivity, Microsoft 365 also provides robust security tools for protecting data from loss and theft. Make the most out of these tools and ensure data security by following these tips. Take advantage of policy alerts Establish policy notifications in Microsoft 365’s Compliance Center to

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Web & Cloud

Ways to block browser security threats

Nowadays, it’s near impossible to maintain 100% privacy when browsing the web. A variety of malicious actors lurk in the background, whether you’re searching on Google, checking your social media feeds, or accessing business programs online. The fact is that everyone who browses the internet is vulnerable to cyberthreats. Here are a few ways to

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Business

Boost IT investment returns by avoiding these mistakes

Investing in new IT tools is one of the best ways to improve your business’s efficiency, data security, and ability to serve your customers. But it won’t always produce the outcomes you want if you go about it haphazardly. When purchasing new technology, make sure to avoid these mistakes. Spending without finding the perfect fit

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Windows

Windows 10 bloatware and their risks

Bloatware is a fact of life these days. It is present in both mobile and non-mobile devices, even in PCs and laptops. And it takes up precious space and memory, which encumbers workflows and productivity. Read this article to learn about bloatware and how to eliminate it for good. New PCs and laptops are always

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Security

How to protect your network from watering hole attacks

Cybercriminals are getting more creative in infecting computers with malware, and users must step up in order to protect their devices. To stay one step ahead of cybercriminals, you should learn more about their more insidious tricks such as watering hole attacks. Here’s what you need to know about these attacks and how you can

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Healthcare

IoT in healthcare: Addressing security and privacy issues

From mobile apps that keep track of daily medication to smart operating room systems, the Internet of Things (IoT) is delivering greater convenience and functionality to healthcare practitioners and patients alike. However, the proliferation of IoT devices also brings new risks, vulnerabilities, and security challenges. Computing devices that contain a treasure trove of patient data

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Hardware

3 Simple ways to keep your business safe from hackers

Like most business owners, you may be too busy managing your organization to be concerned about optimized security measures and other technical matters. However, failing to protect your business puts it at risk of data theft and other cyberattacks. Let’s take a look at some ways you can keep your organization safe. Cover your webcam

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VoIP

Empower your mobile workforce with VoIP

Remote work policies require companies to expand their communication capabilities. Many businesses aim to increase productivity and improve customer service by turning to a VoIP solution. There are several factors that will make your VoIP more mobile while ensuring both your customers and employees remain satisfied and can communicate hassle-free. To cater to your out-of-office

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MS Office

PowerPoint Presenter Coach: Expanded availability & feedback

In 2019, Microsoft introduced the Presenter Coach feature in PowerPoint to help users give better presentations, be these in person or virtually. Using artificial intelligence, this feature gives you pointers on how to improve your pitch, pacing, word choice, and much more. It was initially available only in PowerPoint for the web, but this year,

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