Catharsis Managed IT’s Blog
Tips, news, and insights from the IT industry
The future is unified: UCaaS and CCaaS convergence for SMB success
The line between employee communication tools and customer service platforms is starting to blur — and that’s a good thing. For small and mid-sized businesses (SMBs), combining UCaaS with CCaaS can lead to stronger teamwork, faster response times, and happier customers. In this article, we’ll explore the main idea behind this merging of tools, what
Windows 10 is nearing its end of life — here’s what you need to know
Microsoft will officially cease support for Windows 10 in October 2025, marking the end of an era for one of the most widely used operating systems. But there’s no need to worry just yet, you still have plenty of time to prepare. To help you navigate this transition, we’ve put together a straightforward guide to
How your web browser keeps you one step ahead of cyberthreats
When it comes to online safety, HTTPS (Hypertext Transfer Protocol Secure) is your first line of defense. In this article, we explore how HTTPS helps secure your connection to websites, prevent data theft, and build trust in the digital world. Whether you’re banking, shopping, or just reading the news, understanding how HTTPS works can help
Protecting patient data: Why HIPAA matters to your healthcare business
If your company operates in the healthcare industry or works with related organizations, you’re likely familiar with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). But do you really know what being HIPAA-compliant means for your business? From avoiding hefty fines to keeping patient trust intact, this article unpacks the rationale behind the
What to prioritize when choosing computer hardware for your business
With an overwhelming number of options on the market, choosing the right computer hardware for your business can feel like a daunting task. The challenge is finding the perfect balance between cost and reliability without overspending on features you don’t need. To simplify the decision-making process, here are the most important steps to take when
The state of ransomware in 2025: What businesses need to know
Ransomware has become a significant hazard to enterprises globally, with attackers evolving their methods to cause more disruption and demand higher payouts. For business owners and leaders, staying ahead of these threats is critical to protecting their organizations. Below, we’ll explore the current trends in ransomware and the measures businesses can take to bolster their
VoIP bandwidth requirements and tips for clear business calls
If you’re switching to Voice over Internet Protocol (VoIP), you might wonder if your internet bandwidth is up to the task. While VoIP doesn’t use as much data as you might think, it does require a consistent and reliable connection for smooth communication. In this blog, we’ll explain VoIP bandwidth requirements, explore the factors that
Harnessing the full potential of Microsoft Copilot
Microsoft Copilot and other AI tools are changing how people work, research, and create. But are you using these tools to their full potential? This guide provides tips to get the best results from Copilot, whether you’re summarizing information, drafting content, or creating AI-powered images. Use Copilot to summarize web pages If you’re browsing with
Why your cloud costs are skyrocketing — and how to get them under control
​Cloud computing offers scalability and flexibility, but many organizations are burdened with unexpectedly high expenses. Read this article to understand the root causes of these inflated costs, and learn effective cloud cost management in the process.​ Common reasons for cloud overspending Understanding the common causes of overspending on cloud computing can help you optimize your
Why SMBs need regular technology business reviews
Technology is always evolving, and for small or mid-sized businesses like yours, staying ahead means taking a close look at your IT strategy. A technology business review helps you spot inefficiencies, security risks, and growth opportunities. By conducting these reviews regularly, you can make sure your technology supports your goals, boosts productivity, and stays cost-effective.Here’s